Contact Neil Medical Group
Have a question or concern? We are here to help.
Call Us (800) 735-9111 | info@neilmedical.com
LOGIN PASSWORD ASSISTANCE
Need help logging into your portal or resetting your password? For customer support call us at 800-735-9111 or click here to reset your password.
HOW CAN WE HELP?
LOCATIONS
KINSTON, NC
Pharmacy headquarters & Medical Supplies distribution center
2545 Jetport Road, Kinston NC 28504
Customer Service: 800-735-9111
Pharmacy Services FAX: 800-633-3298
Medical Supplies FAX: 800-527-3329
BURLINGTON, NC
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MOORESVILLE, NC
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LOUISVILLE, KY
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13040 Eastgate Park Way, Suite 105 Louisville, KY 40223
Telephone: 866-601-3041
FAX: 866-601-2982
CONTACTING THE PRIVACY OFFICER
You may contact the Neil Medical Group Privacy Officer at :
Principle Long-Term Care, Inc., 1435 Hwy 258 N, Kinston, NC 28501
Telephone: 866-601-3041
Fax: 866-601-2982
For all requests relating to protected health information, please include the patient’s full name, date of birth, and address. Click here for more information on our Privacy Policy or Terms of Use.
RIGHT TO FILE A COMPLAINT
If you believe your privacy rights have been violated, you may file a complaint with us directly or with the Secretary of the Department of Health and Human Services. To file a complaint with Neil Medical Group, please contact our Privacy Officer at (252) 939-4139 or by email at HIPAA@neilmedical.com. Complaints to the Secretary of the Department of Health and Human Services are required to be filed in writing. For more information visit the HHS Complaint information page to complete the necessary forms or email OCRMail@hhs.gov.